Do you provide logo making and graphic services too?
If the customer wants a logo, Sales and Marketing will explain about this ( but it’s not a function of web developing process). In fact we consider that the customers already have a logo and we just use it in websites.
Is there training to teach how to use website?
We provide manuals to know how to use the websites. We also have lectures for training websites but you have to pay for lecture.
Is the client limited to control the web pages?
Yes, we will limit the client to control the web pages because this client may not have enough knowledge about developing websites and this client can use only in the front-end as administrator. But for the back-end, we will control it.
Is the website mobile responsive?
Yes, all the packages we made are ready to use in mobile.
Can I switch the plans?
Yes, you can downgrade or upgrade from one plan to another plan. But fees will change according to plans you choose.
Is my website backed up?
Yes, we backed up all of websites. Don’t worry about this.
Yes, we keep your personal information very secure. Because most of the information we ask from you are the information we will show in our public website. So, don’t worry about the security.
How can we update and change our website contents by ourselves?
How long will it take to build my website?
We typically aim to produce your website within 7 days, depending on the complexity and how fast we receive information from you.
How many pages do I have at most?
It is depending on your plan that you chose plans.
Can the clients choose the design, layout or template?
We give the wireframe to clients for design and layout. But for template, we don’t give any templates to choose for the clients.
Can you provide contents for my website?
Yes, we have option plans for content writing services and you have to pay additional costs for it. Please contact us for further information.
Will I own the website after creating the website by "webseeds"?
What is domain?
Is the domain our own domain, but whose copyright is it?
The domain is ours. But the copyright may be varied. Contents of the website is client’s copyright but basically the website is ours.
How long will it take for the domain registration?
It takes about maximum 2 minutes for domain (.com, .net, etc). But for the domain (.com.mm), it takes about one week or less.
Will price changes depending on project?
We start the rate starting from 50,000 Ks and the payment is monthly.
How much money will cost for the whole website if the company wants to pay for the whole not for monthly?
Are there hidden fees?
Definitely not but if you want other features which are described in option plans, you have to pay for them.
How do I pay?
We’ll then continue to take payment each month until you cancel.
Is there deposit required to build my website?
With as little as a month payment deposit, we start spending hours building and customizing your website. We even configure the hosting and domain name.
Is it needed to pay every month for websites?
Yes, you have to pay monthly to continue our web services. We consider for the small businesses who want to have their own websites with fewer costs. By paying monthly, there will be no problem for them to use much money on the website.
What happens after the contract term, do I still pay?
Yes, if you are on a pay monthly package, you pay for the life of the website, this price also includes your hosting and unlimited free support. If you still want to continue launching website, you’ve to sign contract again and have to pay.
Is there a discount for yearly service?
What happens if I get a problem in updating contents?
You can contact via email or by calling our phone numbers or contact us and feel free to ask.
If the server is down, how will you solve it?
Basically, our server is firmed and we are sure it will not be down. Don’t worry about it.
Whose responsibility for the maintenance of the websites when happening some errors?
What happens if I don’t like the design you created?
Not to worry, we keep designing your website until we have something you are 100% happy with. We will build the website after approving both of us.
Is there any contract?
Yes, we have a contract.
How long is the contract?
Are there any tie in the contract?
Do I need to be technical person to use the services?
No, you don’t have to be technical person to use our services.
What information is needed to provide?
Your name, company name, phone number, email address and other personal information needed for building websites is required to give to us.
If I have a website address(url), can I update and keep my website address?
Yes, you can keep your own url and keep updating your contents.
Can I cancel services at anytime?
If less than 6 months, yes, you can cancel anytime and there are no cancellation fees or penalties.
Is client directly contact to web team or sales and marketing?
Our clients can contact web team from marketing team.
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